Most asked questions

All of our products are 100% true to USA/Canada sizing. Just take your usual size. If your item doesn’t fit as promised, we’ll provide a 100% free exchange.

All sales are final—we don’t offer refunds. However, if there’s a mistake on our end (wrong size sent, damaged product, etc.), we’ll gladly take care of it with an exchange or replacement.

Yes. If your item doesn’t fit as promised, we’ll cover a free exchange so you get the right size.

Orders are shipped within 1–3 business days. Once shipped, delivery takes 1–8 business days depending on your location.

All orders are shipped from within North America to ensure faster delivery times. Sometimes we need to ship directly from our China warehouse if we are running low on stock.